ConnectTxt - a Blackboard Company

local authority

In local authorities ConnectTxt is used in many different departments, here are a few of them:

  • housing - to send notification of tradesmen coming to fix problems / reminders of moving in dates
  • parks - messages sent in from the public about enviro-crimes, such as fly tipping & graffiti
  • internal communications - 2 way communication with staff members
  • community service - reminding all the individual members of the team where and when to meet
  • community - warning vulnerable citizens about bogus callers
  • youth services - helping homeless young people find a bed for the night

 

In our experience there are a quite a few ways to streamline communication in local authorities, resulting in quick improvements in customer service delivery. Missed appointments cost millions of pounds - simple appointment reminders cost pennies and are proven to work. Timely communication is vital when protecting the vulnerable and low cost txt messaging encourages the public to contact the council to point out problems. Our clients choose ConnectTxt for a number of key reasons:

  • unlimited number of contacts can be stored / unlimited numbers of messages can be sent
  • messages can be scheduled to arrive hour(s) / day(s) / week(s) before an appointment or at anytime in the future
  • contacts can be uploaded from any existing system
  • unlimited support - help is only a 3 ring telephone call away
  • 2 way messaging - allowing meetings to be canceled & rearranged
  • simple to use, clever technology

 

Learn more - schedule a demo
  • education
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    Over 52% of UK Colleges & Universities send critical messages with ConnectTxt. Our online application allows you to send and receive SMS text messages securely from your desktop. Read more

  • health
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    In healthcare ConnectTxt is used in three key areas: sending out test results, reminding patients of appointments and for general staff communications. Read more

  • public sector
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    ConnectTxt is used in three key areas: general staff communications, for the public to send in messages and for emergency contingency planning. Read more

  • local authority
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    In our experience there are a quite a few ways to streamline communication in local authorities, resulting in quick improvements in customer service delivery. Read more

  • business
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    'time = money' - use ConnectTxt in your business and you will save both time and money. Read more

  • conferences
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    ConnectTxt enables conference organisers to empower their audiences to text a question, opinion or join a debate without having to wait for a roving microphone. Read more

  • emergency planning
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    Successful organisations prepare themselves for all eventualities. SMS txt messaging is an ideal emergency communication tool. Read more

2013 Business Continuity Awards Shortlist Mobile Data Association